Rapid TLC Program
Practical support when a family cannot afford to wait.
The Rapid TLC Program helps healthcare professionals respond to an immediate need affecting a sick child or their family.
Support shaped around the need
No two families face exactly the same challenge.
Illness can create practical pressure far beyond treatment itself. A family may suddenly need food, transport, accommodation, equipment, household essentials or help creating a meaningful experience.
The Rapid TLC Program exists so approved healthcare professionals can request timely, tailored support for children from newborn to 21 years of age, across illnesses and conditions.
What support can include
Useful help, not a one-size-fits-all package.
Everyday essentials
Food, clothing and urgent household needs when treatment places unexpected pressure on a family.
Travel and accommodation
Practical assistance that helps a family attend treatment or remain close to a child.
Equipment and comfort
Items that can improve day-to-day wellbeing, participation or comfort.
Meaningful experiences
Special moments that reconnect a child and family with joy, identity and one another.
Bereavement support
Considered assistance with funeral or memorial needs in devastating circumstances.
Something uniquely needed
Healthcare professionals can explain a family’s circumstances so TLC for Kids can consider the most appropriate response.
A celebration brought closer
Chloe’s Sweet 16 became a celebration her family could share.
The best response is not always the biggest. It is the response that understands what matters to the child and arrives at the right time.
Are you a healthcare professional?
Healthcare professionals can request Rapid TLC Program support.
Use the TLC Services App to submit and track requests. Families should speak with their treating healthcare professional about whether a request may be appropriate.
Real families. Real moments.
Every story begins with a child, not a service.
Rapid TLC Program
Helping Rina return to school with confidence
A high quality wig helped Rina feel more confident as she prepared to return to school after illness and surgery.
Read the story
TLC Ambulance
Xander’s treasured journey beyond the hospital
A TLC Ambulance journey gave Xander and his family a joyful day together beyond treatment.
Read the story
Tap 2 Distract
One million minutes of free digital distraction
Tap 2 Distract reached a joyful milestone while remaining free, simple and accessible.
Read the storyFund the next rapid response