Privacy Policy

Our commitment

TLC for Kids respects the privacy of supporters, families, healthcare professionals, partners, volunteers and website visitors. We handle personal information in accordance with applicable Australian privacy requirements and use it only for legitimate organisational purposes.

Information we may collect

This may include contact details, donation and payment records, communication preferences, service or referral information supplied through authorised channels, event participation, enquiries and technical website information.

How information is used

Information may be used to deliver services, process donations, issue receipts, respond to enquiries, administer events and partnerships, communicate impact, meet legal obligations, protect our systems and improve our work.

Service information

Health and family information is handled through authorised processes and access controls. Please do not submit sensitive clinical information through general website contact forms.

Third-party providers

TLC for Kids may use trusted providers for payments, communications, website hosting, analytics and operational systems. Those providers receive only the information required to perform their service.

Access, correction and enquiries

To ask about personal information held by TLC for Kids, request a correction or make a privacy enquiry, contact info@tlcforkids.org.au or call 1300 361 461.