Rapid TLC Program
Submit urgent practical support requests for eligible children and families.
Healthcare professionals
A direct pathway to practical support.
TLC for Kids works through healthcare professionals so requests are clinically informed, appropriately documented and connected to the child or family’s genuine need.
Services available through the app
Submit, track and manage authorised requests.
TLC Distraction™ Box
Request a first box, additional box, replacement box or replacement items for an approved facility.
TLC Ambulance
Submit and manage clinically appropriate journey referrals in participating states.
Need access?
Accounts are for authorised healthcare and program users.
Use your existing account to sign in. For a new service or access enquiry, contact TLC for Kids with your name, organisation, role and the program access required.
Good request practice
Help the team review requests efficiently.
- Complete every required field
- Use plain language to explain the need
- Check names, dates and contact details
- Upload only relevant documents
- Avoid unnecessary clinical detail
- Use the request number when following up